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General rating 1.5

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We were initially impressed with the website. It is well organized, with links to all pages, has published policies, and the content is written in good English. And it has been in the writing business for about 20 years. Still, we have prepared this review in the same fashion as all reviews we do, using the same factors – reading through all of the site content, looking at on-site Best Essays testimonials, reviewing the features, sample writings, and other features, exploring off-site BestEssay customer reviews, and ordering a research paper from the company ourselves. Here is what we have found.

Offered Products and Services

Best Essay offers any type of writing a student could want or need – any written assignment or research work, admissions essays, editing and proofreading, media presentations, coursework assignments, resume/CV services, and theses and dissertations. It truly is “full-service.”

Quality of Products/Writers

We were excited to take a look at the sample writings. The site stated that all of the company writers had Master’s or PH.D. Further, it stated that when an order was placed, three people would be involved – a researcher, a writer, and an editor. This sounded amazing. We accessed the samples, and what a disappointment. First, we read a Ph.D. level essay on “What is Right or Wrong.” The quality, composition, and research would be appropriate for a high school piece of writing. We also reviewed a Ph.D. level paper on “Digital Forensics.” Almost the entire piece was composed of screen shots which we found on the web – nothing original. There was also a PowerPoint presentation on “adulthood” which spoke to stress. It certainly was adequate, but the references were from 2002-2004.

The quality of the samples was disappointing, to say the least. Many of the off-site customer comments also spoke to such disappointment.

We ordered a university-level research paper on the 2016 U.S. election. Again, it would have been suitable for the high school level. Resources were elementary and/or from disreputable sources and the writing/vocabulary far too simplistic.

The crowning factor for use was when we saw that a full Ph.D. dissertation could be “promised” within 48 hours. This, of course, is absurd.

Quality of Customer Support

We contacted the customer support department to inquire specifically about the dissertation promises. A very foreign-sounding young man told us that, yes, a dissertation could be produced within 48 hours. We contact by phone and were told the same thing. Many of the answers we got to other questions were pretty rehearsed. Still, they were pleasant. Like many other writing services, we suspect that BestEssay uses an answering service for its customer support services.

Prices and Discounts

Company prices are reasonable and average for the industry. There is a link to a discounts page. New customers receive a promo code for a 15% discount that is calculated at the time of order. Our paper was $156.33 after the discount (8 pages with 4 sources and a 7-day delivery). There are also discounts with coupon codes once a customer has ordered a certain number of pages. These range from 5 – 15%.

There is no distinction on pricing between undergraduate and graduate level pricing. The distinctions are among the level of quality one orders – standard, premium or platinum.

Additional Benefits

Free benefits are listed as revisions, outline, title page, bibliography and formatting. There are also fee-based extras, including obtain a “top” writer, VIP support, proofreading and a plagiarism report. If the company promises editing as a standard service with every order, why is there a fee for proofreading?


Best Essay is not a fraud or scam. Customers place orders, provide instructions and do receive their orders. However, in looking at the pros & cons, there are definitely some “red flags.” Quality levels of the samples are not good; there is no BBB membership; and the claim that an original Ph.D. dissertation could be completed in 48 hours is ridiculous. Our rating of this writing service is “Fair,” and we cannot recommend it. review by Pick the Writer Customers’ Reviews


Nyle D. Reviewed

Ordering proofreading at Best Essays was a total mistake of my college life. I have no idea what they were doing for one week but when I decided to re-check their work it occurred that there were many mistakes left. I was charged money but didn’t receive the needed and expected result. I cannot recommend their services!

0 helpful votes

Ignatia Reviewed

Paperwork of 24 hours (editing, proofreading, plagiarism check and formatting) was missing the deadline hard! To my questions, or better to say complains, support team didn`t make any reaction at all. I was furious! How come I paid money for nothing?! What kind of professional service do that?!

0 helpful votes

Hugho Reviewed

Talking about positive sides of this place I can only say that they are not trying too hard to provide customers with high-notch services that can be paid accordingly. It`s frustrating to wait in the dark for your paper to arrive. And especially when you get your paper and realize that there are a lot of errors that should be fixed within a really short timing. I`m disappointed in both them and myself, for letting the thoughts of successful cooperation...

0 helpful votes

Gizel Reviewed

Too much commercial on their web-page. Not really great to notice all of the discount possibilities but not be given any of those due to the error that was made by the support department. Impossible to rely on a writing resource that cannot actually take a responsibility for their workers and make sure that all the aspects are working fine throughout the whole process.

0 helpful votes

Melinda Reviewed

Discovered many errors in my research paper. Some calculations were incorrect, and that lead to the general error in the final sum. Basically, the entire paper needs to be rewritten and re-calculated. That makes me coming up with the question, why did I even pay bestessays for the writing help?

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Lauren Reviewed

After using Best Essays for my dissertation I felt sorry for myself for doing it. Such a low quality paper was delivered to me! Without all the needed requirements! Don’t recommend to use this service.

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Milesa Reviewed

BestEssays should be called WorstEssays or at least NotAlwaysThereForYouEssays. To reach their support team is an unbelievable and impossible mission. You will be stuck in a line of idiots like yourself who placed their hope in this resource.

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